William R. Sawyer, United States Bankruptcy Judge.
This adversary proceeding came before the Court for a damages hearing on May 25, 2016. Plaintiff Angela Campbell alleges that Defendants Dennis Scott Carruthers and his law firm have committed multiple violations of the automatic stay and the Fair Debt Collection Practices Act. The Defendants have not answered and the Court has entered default against them. Plaintiff appeared at the damages hearing in person and through her counsel. The Defendants did not appear. For the reasons set forth below, the Court enters JUDGMENT FOR THE PLAINTIFF.
Plaintiff Angela Campbell ("Campbell") filed Chapter 13 bankruptcy on November 12, 2015. (Case No. 15-12342, Doc. 1). On her Schedule F, she listed roughly $10,000 in student loan debt owed to the United States Department of Education and Navient, and Navient filed a proof of claim for $10,223.59. (Case No. 15-12342, Doc. 1, Claim 5). Her confirmed plan provides that property of the estate remains so after confirmation. (Docs. 2 & 21). She is still in bankruptcy.
(Ex. 1) (underline and misspellings in original). Campbell testified that when she returned the call Bell informed her that he was an attorney
On January 21, 2016, Carruthers withdrew $50 from Campbell's bank account. (Ex. 2). Campbell did not have sufficient funds in her account and incurred a $28 overdraft fee as a result. She testified that she incurred an additional $200 in overdraft fees in the days that followed as a result of Carruthers's action. Campbell eventually cancelled her debit card on the advice of her attorney.
On February 11, 2016, Bell again called Campbell and left the following voice message on her phone:
(Ex. 3) (grammatical errors and underline in original). Bell also called Campbell at her place of employment and demanded to know why he could not debit more money from her account. Campbell told him that she had cancelled her debit card on the advice of her attorney and asked him to leave her alone. According to Campbell, Bell responded "well, I'm not going to leave you alone because you owe me this money." On February 15, 2016, Carruthers debited another $50 from Campbell's bank account, and Campbell incurred another $28 overdraft fee as a result. (Ex. 4). Campbell's bank statement reflects that she was only able to bring her bank account current through the use of a payday loan. (Ex. 4).
Campbell sued Carruthers and his firm for violations of the automatic stay and the Fair Debt Collection Practices Act ("FDCPA") on February 3, 2016. (Doc. 1).
The Court has jurisdiction pursuant to 28 U.S.C. §§ 1334(b) and 157(a), and the District Court's General Order of reference dated April 25, 1985.
Campbell's claim that the automatic stay has been violated is a core proceeding pursuant to 28 U.S.C. § 157(b)(2)(A). Her FDCPA claim is non-core, but Carruthers was served with the complaint and has not refused consent to this Court's adjudication of that claim. In Wellness International Network, Ltd. v. Sharif, ___ U.S. ___, 135 S.Ct. 1932, 191 L.Ed.2d 911 (2015), the Supreme Court held that a litigant may waive his right to an Article III adjudicator by failing to timely raise it. Wellness Int'l Network, 135 S.Ct. at 1947-48. The Supreme Court stated that "the key inquiry is whether the litigant or counsel was made aware of the need for consent and the right to refuse it, and still voluntarily appeared to try the case before the non-Article III adjudicator." Id. at 1948 (internal quotation marks omitted). This Court found such a waiver in a case where the defendant answered, litigated for two years before refusing consent, and failed to appear at trial. See Wilkins v. AmeriCorp Inc. (In re Allegro Law LLC), 545 B.R. 675, 700 (Bankr.M.D.Ala.2016). The Court has also found a waiver where the defendants litigated and never refused consent. See Feggins v. LVNV Funding, LLC (In re Feggins), 540 B.R. 895, 900 (Bankr.M.D.Ala.2015).
This case is distinguishable from Allegro Law and Feggins because Carruthers has not litigated before this Court at all. Nevertheless, the Court concludes that Carruthers has impliedly consented to the Court's adjudication of Campbell's FDCPA claim. The summons that was served on Carruthers prominently featured the following warning:
The filing of a bankruptcy petition "operates as a stay, applicable to all entities, of ... any act to collect, assess, or recover a claim against the debtor that arose before the commencement of the case...." 11 U.S.C. § 362(a)(6). The automatic stay also prohibits "any act to obtain possession of property of the estate or property from the estate or to exercise control over property of the estate" regardless of when the underlying claim arose. 11 U.S.C. § 362(a)(3). Property of the estate includes "all legal or equitable interests of the debtor in property as of the commencement of the case." 11 U.S.C. § 541(a)(1). In Chapter 13 bankruptcy, it also includes all such property that the debtor acquires after the commencement of the case. 11 U.S.C. § 1306(a)(1).
The Bankruptcy Code provides a statutory cause of action to redress willful violations of the automatic stay. Vaughn v. Cent. Miss. Credit Corp. (In re Vaughn), 542 B.R. 589, 598 (Bankr. M.D.Ala.2015); see 11 U.S.C. § 362(k)(1). "Violations of the automatic stay are willful `if the violator (1) knew of the automatic stay and (2) intentionally committed the violative act, regardless of whether the violator specifically intended to violate the automatic stay.'" Id. (quoting Jove Eng'g, Inc. v. I.R.S. (In re Jove Eng'g, Inc.), 92 F.3d 1539, 1555 (11th Cir.1996)). Campbell has the burden of proving the violation and the defendant's willfulness by a preponderance of the evidence. Id. (citing Grine v. Chambers (In re Grine), 439 B.R. 461, 466 (Bankr.N.D.Ohio 2010).
Carruthers clearly violated the automatic stay provided by 11 U.S.C. §§ 362(a)(3) and (a)(6). The money in Campbell's bank account was property of the estate, and Carruthers's conduct in debiting her account was an act to gain control of it. See 11 U.S.C. § 362(a)(3). The fact that it had a negative balance when the February 15 debit occurred does not negate this conclusion because it merely increased the debt Campbell owed to the bank, thereby increasing the bank's claim against Campbell and forcing Campbell to deposit more money to bring her account current. Moreover, Campbell's student loan debt arose pre-petition, and the phone calls Bell made to her on Carruthers's behalf were obvious attempts to collect it from her. See 11 U.S.C. § 362(a)(6).
Carruthers's violations were willful. Bell knew that Campbell was in bankruptcy no later than January 7, 2016, when she informed him of the fact. As Bell was holding himself out as Carruthers's agent, the Court may impute that knowledge to Carruthers himself. Even if Bell was somehow a rogue actor, however, Carruthers and his firm received notice that Campbell was suing them for violating the automatic stay on February 8, yet proceeded to violate the automatic stay again one week later by debiting Campbell's bank account. The Eleventh Circuit held in Jove Engineering that a defendant need only intend the conduct that violated the stay to willfully do so. Jove Eng'g, 92 F.3d at 1555; see, e.g., Vaughn, 542 B.R. at 598-99 (defendant's mistaken garnishment due to avoidable spelling error provided the requisite intent). This, however, appears to be the rare case where the defendant not only intended the violative conduct, he actually intended to violate the automatic stay itself. Bell stated multiple times to Campbell that her bankruptcy
The FDCPA applies to "debt collectors," which it defines as "any person who uses any instrumentality of interstate commerce... the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect ... debts owed or due or asserted to be owed or due another." 15 U.S.C. § 1692a(6).
The FDCPA prohibits debt collectors from using "any false, deceptive, or misleading representation or means in connection with the collection of any debt." 15 U.S.C. § 1692e. This includes falsely representing that an individual is an attorney, § 1692e(3), implying that nonpayment will result in the garnishment of someone's wages when doing so would be illegal, § 1692e(4), threatening to take action that cannot legally be taken, § 1692e(5), and using a false representation or deceptive means to collect a debt or obtain information concerning a consumer, § 1692e(10). The FDCPA also prohibits debt collectors from using "unfair or unconscionable means to collect ... any debt." 15 U.S.C. § 1692f. The Court must consider these provisions from the standpoint of the "least sophisticated consumer." LeBlanc v. Unifund CCR Partners, 601 F.3d 1185, 1200-01 (11th Cir.2010) (§ 1692f); Jeter v. Credit Bureau, Inc., 760 F.2d 1168, 1175 (11th Cir.1985) (§ 1692e).
The Court finds that Carruthers is a debt collector who is subject to the FDCPA. His agent represented that he was attempting to collect a debt on behalf of another, and Carruthers's disciplinary records on file with the California State Bar, discussed infra Part III, indicate that he regularly attempts to collect debts on behalf of others. See In the Matter of Carruthers, Case No. 14-O-00594-DFM (Cal. Review Dept.2015); cf. Montgomery v. GCFS, Inc., 237 Cal.App.4th 724, 732, 188 Cal.Rptr.3d 446 (2015) (Carruthers listed as defendant in crossclaim filed by consumer he had sued to collect debt). Moreover, when viewed from the perspective of the least sophisticated consumer, the conduct of Carruthers and his agent violated several provisions of the FDCPA. Campbell's testimony indicates that Bell passed himself off as an attorney to her, and a search of the California State Bar's directory reveals no attorney by that name that would likely be working for Carruthers. See 15 U.S.C. § 1692e(3). Bell coerced Campbell into giving him her debit card number by threatening to garnish her wages, when doing so would have violated the automatic stay. See 15 U.S.C. §§ 1692e(4), (5), and (10)
The Bankruptcy Code permits an individual injured by a willful violation of the automatic stay to "recover actual damages, including costs and attorney's fees, and, in appropriate circumstances, may recover punitive damages." 11 U.S.C. § 362(k)(1). The plaintiff has the burden of proving damages resulting from a stay violation by a preponderance of the evidence. Vaughn, 542 B.R. at 598. A debt collector who fails to comply with the FDCPA is liable for any actual damages a plaintiff sustains as a result of the failure, plus statutory damages of up to $1,000, the costs of the action, and a reasonable attorney's fee. 15 U.S.C. § 1692k(a).
Campbell requested an award of $5,000 for emotional distress damages at the May 25 hearing. The Eleventh Circuit has stated that to recover damages for emotional distress arising from a willful violation of the automatic stay, "a plaintiff must (1) suffer significant emotional distress, (2) clearly establish the significant emotional distress, and (3) demonstrate a causal connection between the significant emotional distress and the violation of the automatic stay." Lodge v. Kondaur Capital Corp., 750 F.3d 1263, 1271 (11th Cir.2014). The Eleventh Circuit has extended the Lodge standard to emotional distress damages arising out of a willful violation of the discharge injunction. See Green Point Credit, LLC v. McLean (In re McLean), 794 F.3d 1313, 1325-26 (11th Cir.2015).
Neither the Eleventh Circuit nor any lower court has expressly applied Lodge to emotional distress damages arising out of FDCPA violations. However, the Lodge standard is broadly applicable to statutes outside the Bankruptcy Code, and the FDCPA is analogous to the automatic stay and discharge injunction in that they all seek to protect similarly situated individuals. The Court sees no reason why the Eleventh Circuit would not extend the Lodge standard for proving emotional distress damages to FDCPA violations if it had the opportunity. The Court holds, therefore, that a FDCPA plaintiff claiming damages for emotional distress must satisfy the burden of proof set out in Lodge.
Campbell testified at the damages hearing that she has been extremely worried and has lost sleep as a result of Carruthers's and Bell's actions. She was also visibly distraught as she testified at the hearing. When pressed by the Court, however, Campbell also testified that she had not seen a doctor or missed any time from work as a result of the violative activity. The Court is sympathetic toward Campbell, but she has not satisfied the Eleventh Circuit's standard for proving emotional distress damages.
Campbell presented evidence that Carruthers wrongfully debited $100 from her bank account and has not returned the money. As a result of his actions, Campbell incurred approximately $200 in overdraft charges on her bank account. These are direct and concrete damages Campbell suffered as a result of Carruthers's actions. The Court has held that the lost use of money wrongfully taken from a plaintiff can also give rise to compensable damages, see Vaughn, 542 B.R. at 600-01
Costs and attorney's fees are actual damages under 11 U.S.C. § 362(k) when they are necessary to stop an ongoing stay violation or recover pre-litigation actual damages, Vaughn, 542 B.R. at 601, and the FDCPA expressly authorizes an award of costs and attorney's fees for prevailing plaintiffs. 15 U.S.C. § 1692k(a)(3). Campbell's counsel informed the Court that she has incurred $3,250 in attorney's fees thus far. Given the Defendants' location and their utter disregard for this proceeding and for the law, the Court suspects she will incur far more costs and attorney's fees trying to collect this judgment. For now, the Court awards Campbell the $3,250 in attorney's fees she has already incurred, with leave to apply for any additional costs and attorney's fees she incurs afterward.
In addition to actual damages, the FDCPA authorizes a statutory award of up to $1,000 per person. 15 U.S.C. § 1692k(a)(2)(A); see also Harper v. Better Bus. Servs., Inc., 961 F.2d 1561, 1563 (11th Cir.1992) (FDCPA statutory damages cannot be awarded on a per-violation basis). In determining the amount of statutory liability, the Court must consider "the frequency and persistence of noncompliance by the debt collector, the nature of such noncompliance, and the extent to which such noncompliance was intentional[.]" 15 U.S.C. § 1692k(b)(1).
The Court readily concludes that the full $1,000 award is warranted here. Carruthers is an attorney in the business of debt collection who the Court presumes must be familiar with the FDCPA, making his violations clearly intentional. Moreover, he persisted in violating the FDCPA even after Campbell sued him for his conduct. Finally, his conduct was highly abusive in that he used repeated phone calls to coerce Campbell into giving him direct access to her bank account.
The Bankruptcy Code permits an award of punitive damages to redress willful violations of the automatic stay in "appropriate circumstances." 11 U.S.C. § 362(k)(1). "`Appropriate circumstances' has been interpreted to require that the violator's acts be egregious, vindictive, malicious, or accompanied by bad faith." Hutchings v. Ocwen Fed. Bank (In re Hutchings), 348 B.R. 847, 913 (Bankr. N.D.Ala.2006). "Five factors guide bankruptcy courts in determining whether an award of punitive damages is proper: (1) the nature of the defendant's conduct; (2) the nature and extent of the harm to the plaintiff; (3) the defendant's ability to pay; (4) the motives of the defendant; and (5) any provocation by the debtor." Vaughn, 542 B.R. at 602-03 (internal quotation marks omitted).
The circumstances of this case are unquestionably appropriate for punitive damages. As discussed above, Carruthers and Bird intentionally violated the automatic stay multiple times, and continued to do so even after Carruthers was sued. Carruthers's motives appear to extend beyond mere debt collection: they evince an intent to make a mockery of the bankruptcy system and the consumer protection laws altogether, and to enrich himself at the expense of debtors and other creditors who comply with the law. All this was done without any provocation on Campbell's part. Carruthers's conduct toward Campbell has been both egregious and malicious, and his status as an attorney
The Court will award Campbell $50,000 in punitive damages. The award is based not just on the egregiousness of Carruthers's conduct, but also on the Court's determination that such an amount is necessary to deter Carruthers from engaging in such conduct in the future. This is not a situation where a non-professional intended conduct that inadvertently violated the automatic stay. Carruthers is an attorney who undoubtedly knows what conduct the automatic stay prohibits, yet he chose to engage in that conduct anyway. Moreover, his attitude toward this litigation indicates that he is unconcerned about the potential consequences of his conduct. He did not answer or appear at the damages hearing. Worse, he continued to intentionally violate the automatic stay even after he was sued for violating the automatic stay. The Court surmises that Carruthers chose this course of action assuming that his liability from this case, and the difficulty Campbell faces in collecting it from him, would not justify the aggravation of complying with the law. In other words, it is apparent that Carruthers knowingly and intentionally violated the law because he believes he can get away with it. A punitive damages award of this size is necessary to deter further unlawful conduct.
The Court closes with an observation regarding the temporal proximity of this case to Carruthers's professional disciplinary history. On October 15, 2015, the California State Bar suspended Carruthers for 60 days
Needless to say, the Court is troubled that Carruthers's conduct in this case occurred so soon after his return from suspension. The California State Bar would also likely take a dim view of the timing and nature of Carruthers's activity. The Court additionally notes a possible ethical violation in that Campbell's testimony indicates that one of Carruthers's employees is falsely passing himself off as an attorney. In light of the egregiousness of Carruthers's violations of the law, as well as the recency of his professional discipline, the Court will send a copy of this memorandum decision to the California State Bar.